Main Street, U.S.A. revamped03/16/2012
By Lena Bertrand
Ramps were built to provide access for Guests around the construction walls.
On Main Street, U.S.A. at Disneyland Park, several Food and Beverage and Merchandise locations are being refurbished and enhanced to provide more space. One of these area is the Penny Arcade, where Guests can step back in time and enjoy old-fashioned penny arcade games and candy.
While this area is under development, Project Management and Safety Services teams are addressing any safety and access issues that arise while ensuring a safe and enjoyable experience for all Guests and Cast Members. A recent improvement involved a temporarily blocked sidewalk in front of the shop. To preserve the show, a façade was put in place to create a more aesthetically pleasing environment. Construction walls were also used to block off the area.
A major concern “was getting Guests from the sidewalk onto Main Street, U.S.A. due to the height of the curb,” said Bob Rambaud, principal Safety and Health manager. “The Guests would have to somehow get their electric ECV), wheelchair or stroller down a 6-inch curb. That would be hard to do.”
Ramps were removed after the parameters of Main Street construction changed.
Project managers devised a plan to build access ramps, which would guide Guests around the construction from the sidewalk onto the street. With the approval from Safety Services, the ramps were installed the next day.
After one week, the sidewalk barriers were removed, and the access ramps were no longer needed. As construction continues for the area’s reopening in June, Project Management and Safety Services teams will continue to partner to create a safe and magical environment for all.
“It’s what Disney does best,” said Bob. “We find ways to solve safety concerns so our Cast Members and Guests can have a seamless experience.”